RE: Amendment to Service Standards for Short-term Export and Import Orders – Oil and Petroleum Products, Natural Gas Liquids, and Natural Gas
The Board would like to draw attention to a change to its service standards for Short-term Export and Import Orders for crude oil and petroleum products, natural gas liquids and natural gas.
Service standards are as follows: (change is asterisk)
Short-term export orders for oil, natural gas and natural gas liquids – two working days*
Natural gas import orders – two working days*
*Non-routine applications that may have broader policy implications are not subject to these service standards. Applicants whose application falls into this category will be notified within two working days.
More information on NEB service standards can be found here:
Service standard performance is published annually in the NEB's Departmental Performance Report (DPR) and Annual Report.