National Energy Board – 2017–18 – Departmental Plan

Plans at a glance

A modern, efficient, and effective energy regulator

Regulating pipelines must be done in an environmentally responsible way, and requires processes that ensure Canadians’ confidence. This includes reflecting regional views in regulatory decisions and processes, and incorporating into our framework environmental science, community development, and Indigenous traditional knowledge and expertise.

Engaging with stakeholders and Indigenous Peoples

Conducting fair and transparent regulatory processes and achieving public trust means addressing environmental, Indigenous Peoples’, and local concerns in all of the NEB’s activities. In 2017–18, the NEB will continue to incorporate public engagement throughout the lifecycle of energy infrastructure regulation, with a particular focus on Indigenous communities, landowners, and municipalities.

A cooperative and respectful approach to engage with Indigenous Peoples to build and enhance relationships will be emphasized and will help the NEB build knowledge in Indigenous communities and of Indigenous matters, while improving NEB regulatory practices, processes, and information materials.

Providing access to data and information in support of an open and transparent government

In 2017–18, the NEB will increase the use of tools such as social media and data visualization of energy markets information. The NEB will measure Canadians use of NEB energy information for knowledge, research and decision-making and facilitate their access to community-specific NEB-regulated infrastructure information.

This work also supports the government’s priority for openness and transparency by increasing the information made publicly available on a variety of energy and pipeline-related topics.

For more information on the NEB’s plans, priorities and planned results, see the “Planned results” section of this report.

Areas of Experimentation and Innovation

In alignment with the government’s commitment to devote a fixed percentage of program funds to experimenting with new approaches and innovation in program design and delivery, the NEB has identified areas of innovation and experimentation for the organization as depicted below.

In 2017–18, the NEB will devote 2.5% of overall organizational program funds to innovation and experimentation activities.

Taking a leadership role with industry and with regulators to facilitate the advancement of a robust safety culture

  • The NEB's Framework for Safety Culture and Safety Culture indicators are the foundation of that leadership role. Our plans include a safety culture indicator pilot in some of our compliance verification activities to gain insights that we can share with industry.

Transparency of Condition Compliance Status

  • The NEB has identified enhancements to sustain and improve conditions management by implementing a new condition tracking system to enhance public access to condition statuses and improve compliance tracking procedures. The pilot will be run for the construction compliance and enforcement oversight of the Trans Mountain Expansion project.

Leverage data visualizations and social media

  • In alignment with the government's committment to openness and transparency, build upon data visualization tools to re-imagine how the NEB shares data.
  • Support an informed energy dialogue and continue to demonstrate excellence in facilitating Canadians' understanding of the energy landscape.
  • Experiment with the use of social media tools to extend the reach of NEB energy data and information.
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