The National Energy Board’s Damage Prevention Framework

Preventing damage to pipelines is a shared responsibility. Pipeline companies are required to ensure that people know how to safely conduct activities near pipelines, and people planning activities near pipelines are required to Click or Call Before They Dig. The National Energy Board (NEB or Board) provides regulatory oversight of both, and must create the conditions necessary to hold people accountable for carrying out these responsibilities.

The NEB’s damage prevention framework is made up of a number of regulatory tools which establish the NEB’s mandate, describe requirements for pipeline companies and people planning activities near pipelines, and provide guidance on how to work safely. The NEB’s compliance monitoring and enforcement activities support this framework and are used to promote safety and environmental protection.

Framework: Act, Regulations, Regulatory Documents and, Guidance and Public Information
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Enabling legislation (Board's mandate) – NEB Act

Requirements – Regulations

  • Damage Prevention Regulations
  • Onshore Pipeline Regulations
  • CSA Z662 – Oil and Gas Pipeline Systems

Requirements – Regulatory Documents and Tools

  • Examples include:
    • Certificate Conditions
    • Online Event Reporting System
    • Inspections and Orders; Enforcement

Guidance – Guidance and Public Information

  • Examples include:
    • Guidance Notes for NEB Regulations for Pipeline Damage Prevention
    • CSA Z247 – Damage Prevention for the Protection of Underground Infrastructure
    • CCGA Underground Infrastructure Damage Prevention – Best Practices
    • Call or Click Before You Dig

Click here to view enlarged version of the regulatory framework and related links.


The Pipeline Safety Act amended the damage prevention provisions of the National Energy Board Act (NEB Act) on 19 June 2016. As a result, the NEB’s regulations for pipeline damage prevention were updated. The previous National Energy Board Pipeline Crossing Regulations, Part I and Part II, which had been in place since 1988, were replaced with the National Energy Board Pipeline Damage Prevention Regulations – Authorizations and the National Energy Board Pipeline Damage Prevention Regulations – Obligations of Pipeline Companies (together, the DPRs).

Goals for the NEB’s Damage Prevention Framework

When developing the damage prevention framework, the Board has noted that all those involved in preventing damage to pipelines share common goals, that:

  1. Everyone working and living near pipelines understands their role in preventing damage to pipelines, the risks of unsafe work practices and where to get more information;
  2. Activities near pipelines are restricted only as necessary to protect people and the environment;
  3. Pipeline companies are aware of any proposed activity with the potential to damage their pipeline and can take action to protect people, the pipeline and the environment; and
  4. The Board is aware of activities that put people, property and the environment at risk, and takes corrective action when necessary.

Collaboration with the Damage Prevention Community

As the federal regulatory champion for the Canadian Common Ground Alliance, the NEB will continue to collaborate with other decision makers, regulators, municipalities and provincial governments on damage prevention issues in support of:

  • Mandatory one-call requirements across Canada;
  • Simplified access to One Call Centres and the damage prevention process; and
  • National best practices for working around pipelines.

Next Steps

The NEB would like to recognize the important contribution of stakeholders in the development of the updated regulations and looks forward to continued collaboration in the implementation of the regulations and the development of guidance materials.

The NEB is committed to continual improvement.  Should you have questions or would like to provide feedback on the NEB’s regulations or guidance for pipeline damage prevention, please send them to

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