The company must develop a continuing education program for police, fire departments, medical facilities, and other organizations and agencies and the public living near the pipeline. The continuing education program informs these groups about the location of the pipeline, potential hazards and the emergency situations involving a pipeline, and the safety procedures to be followed in the case of an emergency.
This would also include:
- procedures for informing local authorities, response organizations, and the public, procedures on responder health and safety, and scene arrival protocols
- how to notify the company of an incident
- hotlines and/or websites set up to respond to inquiries during an emergency.
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